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Privacy Policy

1. Introduction

Bourkes Florist is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website and use our services.

2. Information We Collect

2.1. Personal Information: We may collect personal information, such as your name, address, email address, phone number, and payment information, when you place an order or contact us through our website.

2.2. Non-Personal Information: We may also collect non-personal information, such as your IP address, browser type, and usage data, to improve our website and services.

3. How We Use Your Information

We use your personal information for the following purposes:

3.1. To process and fulfill your orders.

3.2. To communicate with you regarding your orders, promotions, and updates.

3.3. To improve our website and services.

3.4. To protect against fraudulent transactions and unauthorized access.

4. Sharing Your Information

We may share your personal information with:

4.1. Trusted third-party service providers who assist us in delivering our services, such as payment processors and delivery companies.

4.2. Legal authorities when required by law or to protect our rights, privacy, safety, or property.

5. Cookies and Tracking Technologies

We may use cookies and similar technologies to collect non-personal information about your browsing activities on our website. You can control cookies through your browser settings.

6. Your Choices

You have the following choices regarding your personal information:

6.1. You can access and update your personal information by logging into your account.

6.2. You can opt out of receiving marketing communications from us by following the unsubscribe instructions provided in those communications.

7. Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We recommend reviewing their privacy policies.

9. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The most recent version will be posted on our website with the effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

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