Our flowers, hamper items, and plants are subject to seasonal availability. In the event that any of the pictured items are unavailable, we will substitute them with items of the same shape, style, and color palette to ensure fresh, quality products are delivered. If you have chosen a design with one flower type (e.g., all roses) and these are unavailable, we may contact you to discuss a suitable substitute. If we cannot make contact, a decision may be made to send what is available in-store to ensure delivery on your chosen date. Vases, bears, hamper items, and chocolates may vary from pictured items. Flowers may be delivered as tight buds to ensure maximum longevity.